FAQs

If you have any questions contact Bridgewater at 800-658-5314 press option 3 for customer care or email alicial@bridgewatercorp.net.

  1. Does cleaning remove the Teflon™ carpet protector?
    Some Teflon™ carpet protector is removed from the fiber from heavy traffic or aggressive cleaning. Some product may also be removed by strong cleaning agents and chemicals. Check with your supplier to determine which cleaning agents you may need to avoid. It is generally recommended to re-apply Teflon™ carpet protector each time the carpet is cleaned.

  2. What is the difference between the mill applied and after market products?
    The mill applied products are formulated for drying in the high temperature ovens found in carpet mills, while the home applied products are formulated to dry at ambient temperatures. Because the mill applied products are "baked on", they are typically more durable, depending upon the product. However, Teflon™ carpet protector has good durability and provides valuable protection against soil and stains.

  3. How often should protectors be applied?
    Since the biggest enemy of the protectors is abrasion from traffic, and traffic varies with each situation, the general recommendation for re-application is after each cleaning. The same conditions that led to the need for cleaning probably have led to the need to refresh the carpet protection.

  4. Is Teflon™ carpet protector appropriate for all fibers?
    Teflon™ carpet protector provides protection from soil and stains on all types of carpet fibers, except wool.

  5. Should Teflon™ carpet protector be raked in?
    Yes. After being sprayed on, the best way to assure even distribution and penetration into the pile is to groom or rake the carpet.

  6. What about drying time?
    Whenever possible the carpet should not be put back into service until dry to the touch. The length of time will vary depending upon the drying conditions, but is usually only a few hours.

  7. Why apply Teflon™ carpet protector?
    First, because Teflon™ carpet protector provides a valuable service for your customers - it keeps the carpet looking good longer. From a business perspective, Teflon™ carpet protector will improve customer satisfaction increase profitability on the job. Two very important reasons!