If you had the power to protect employees and customers from danger would you?
Of course you would! Yet, many organizations unknowingly surrender that power by using counterfeit refrigerants. The dangerous composition of the counterfeit products poses a high risk of explosion and even loss of life. Combine that with the millions of dollars counterfeit refrigerants cost our industry every year and the need for refrigerant authentication is clear.
We want to help safeguard your organization and customers from counterfeit refrigerants, which is why we created the Global Chemours Brand Assurance Anti-Counterfeiting Program.Our goal is to create an authentication process that stops counterfeiters in their tracks and gives you peace of mind that you’re purchasing (and using) genuine Chemours refrigerants—every time.
SAFEguard Yourself Against Counterfeit Refrigerants
- —Make sure you select a reputable Chemours refrigerants distributor for all of your purchases; you can locate a distributor in your geographic area here.
- —Don’t leave it up to chance; ask for a genuine Chemours refrigerant.
- —Closely examine your refrigerant packaging to find these key security features. All cylinders should include an Anti-Counterfeiting Security Shrink Sleeve, while disposable cylinders (DACs) should also include a Izon™ security label.
- —Take a moment to ensure the authenticity of your refrigerant package using the immediate confirmation option below.
» Global Packaging Validation
Scan and Validate
On the side of your container there should be a label, which includes a Izon™ security label, a QR code and two bar codes.
Scan the QR Code
Use any smart phone or device to scan the QR code, which will load a web page either confirming authenticity, or providing contact information to report a counterfeit refrigerant.
Here is a short list of recommended, free Apple and Android QR code readers:
• QR Reader
• ATT ScannerOr Manually Enter Code OnlineVisit GenuineRefrigerants.com
, enter the 7-digit code found on the Izon™ security label and click submit.
» Packaged Outside the U.S.
Below are the two animations that demonstrate the Chemours Izon® security label that is used outside the US. The first is the standard 1-2-3-4 side dot verification feature and the second is the multi-angle text features of “GENUINE” and “IZON.'"
Counterfeiters do attempt to replicate our process, so please follow ALL four steps above to ensure authenticity and SAFE refrigerant use!
Counterfeit Refrigerants: Know the Dangers
Counterfeit and illegally imported refrigerants pose a global threat for your business and your customers. These products can be substitutes that are unsafe for use and pose quality and equipment performance issues. Equipment failure costing thousands of dollars, food spoilage in a supermarket and personal injury are a few of the possible outcomes resulting from counterfeit or illegally imported refrigerant usage.
Unlike genuine registered products that are tested for their impact on health and the environment, counterfeits and illegally imported refrigerants can contain unknown ingredients with different toxicity profiles than what you would expect from the information on the product label. Counterfeit refrigerants have also been found to contain varying percentages of ozone-depleting substances, which may be illegal under the terms of the Montreal Protocol.
When in Doubt ... Give Us a Call!
If you witness suspicious activity or are ever in doubt as to whether you have purchased a genuine Chemours refrigerant, contact us toll-free in the U.S. at 800-235-7882 or refer to our global offices listing.